Refund Policy
30-Day Return Policy
We offer a 30-day return policy, which must be requested within 30 days of delivery.
To be eligible, items must be unused, in their original condition, with tags, and in their original packaging.
To initiate a return, please contact us at info@yathamanicandles.com. If your return is approved, we will provide instructions on how and where to send your package. Customers are responsible for covering return shipping costs. Returns sent without prior authorization will not be accepted.
Damages & Issues
Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, contact us immediately so we can resolve the issue promptly.
Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, a refund will be processed to your original payment method.
Please note: We do not offer exchanges at this time. If you would like a different item, please place a new order separately.